The Hotline is open daily from 8-00 to 20-00

Calls to the Hotline are temporarily not accepted

Information on the "hotline" is provided on the following issues:

- employment in different countries of the world, conclusion of labor contracts and civil law contracts by migrant workers, the procedure for issuing a work visa;

- dating and marriage with foreign citizens;

- studying abroad;

- safety rules in travel and recreation;

- passport and visa regime features, including consultations on the departure of minors abroad;

- the procedure for traveling abroad for permanent residence, temporary restriction of the rights of citizens to leave the Republic of Belarus;

- how to act abroad in case of loss of passport or in a situation of human trafficking;

- return to the homeland of citizens of the Republic of Belarus who find themselves in a difficult life situation or in a situation of human trafficking;

- useful addresses and phone numbers abroad, phone numbers of embassies and organizations helping migrants abroad, etc.;

- identifying victims of human trafficking and redirecting them to other organizations providing assistance to victims,

- providing assistance to victims of human trafficking and their relatives;

- features of entry and stay of foreign citizens in the Republic of Belarus (registration of stay in the territory of the Republic of Belarus, employment, marriage, education and other issues);

- providing information on the prevention of sexual violence and involvement in pornography of minors, including on the Internet;

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Main » News on safe travel and stay in the Republic of Belarus » «Who can contact the migration hotline?»

«Who can contact the migration hotline?»

07.03.2025

The hotline has been operating since February 5, 2003, based at the Public Association "Club of Business Women" with the support of the International Organization for Migration and in cooperation with the Ministry of Internal Affairs, the Ministry of Foreign Affairs, and other departments of the Republic of Belarus. In 2025, the hotline will be 22 years old. During this time, more than 76 thousand calls and electronic messages have been received regarding safe travel and employment abroad.

Who is the hotline for?

The hotline serves Belarusians and foreign citizens and provides consultations:

• For citizens planning to travel abroad (employment, study, marriage with a foreigner, temporary or permanent residence);

• For foreign citizens in Belarus who need information on legalization, socialization, and employment;

• For victims of human trafficking, those affected by labor, sexual, or other exploitation;

• For minors affected by violence, including online (preventing child trafficking in cyberspace).

What are the most common issues people call about?

The hotline provides free consultations on the following issues:

• Legal migration and legal employment in Belarus for foreign citizens (rules, laws, special permits);https://bpwbrest.by/trudoustrojstvo-za-granicej.html

• Safe travel abroad: what to consider before departure; https://bpwbrest.by/strany-dlya-immigracii.html

• Marriage with foreigners: specifics, legal protection, legalization of marriages; https://bpwbrest.by/zaklyuchenie-braka-za-granicej.html

• Studying abroad: admission, visas, accommodation; https://bpwbrest.by/obuchenie-za-granicej-dlya-belorusov.html

• Protection of the rights of migrants and foreigners in Belarus; https://bpwbrest.by/socialization_of_foreigne/rights_and_obligations.html

• Contacts of useful organizations in other countries; https://bpwbrest.by/poleznye-kontakty-v-druguyu-stranu.html

• Combating human trafficking (legal, medical, social assistance). https://bpwbrest.by/human_trafficking.html

Over 22 years, the hotline has helped to return 290 people affected by human trafficking to their homeland and provided reintegration assistance to 459 clients.

Geography of inquiries and popular migration destinations

Over the years of operation, the hotline has processed 12,190 calls and electronic inquiries from foreign citizens from 80 countries. The most popular destinations for Belarusian citizens to leave are:

• Russia, Poland, Germany, Turkey, Egypt, Czech Republic, Italy, Spain, Lithuania, France, UAE, USA.

60% of those who contact us are women, 40% are men.

If you have any questions, please contact the hotline

The hotline is available both in Belarus and abroad:

For calls within Belarus:

• 8-801 201 5555 (free from landline phones and mobile operators A1, MTC, life:))

• 113 (free calls without codes from landline phones)

For calls from abroad and within Belarus:

• +375 162 218888 (charged at long-distance rates)

The importance of information: protection against migration risks

The experience of the hotline shows that timely information is the key to safety. Many difficult situations can be prevented if you prepare for your trip in advance, learn about your rights and obligations, and familiarize yourself with the necessary documents.

Our recommendations before leaving the country:

• Find out about the legality of working in the destination country;

• Check the necessity of a visa and work permits;

• Make sure the employer and recruitment agencies are reliable;

• Find out the contacts of emergency services and organizations protecting the rights of migrants.

Contact the hotline – we will help you sort out issues of migration, employment, and safe travel abroad! https://bpwbrest.by/